Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-rio-hondo-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Rio Hondo Texas,” “we,” or “our”). We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines our practices regarding the gathering, storage, access, and management of personal information in adherence to various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA) and its subsequent amendments, including the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and any other digital platforms owned or operated by Home Care Services for Seniors Rio Hondo Texas. Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our platform. These external entities have their own privacy policies, and we encourage you to review them.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You engage with us through communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and contact preferences.
  • Payment Information: Transaction details, payment methods, and billing addresses for processing payments.
  • Financial Information: Data related to your financial status, including banking information (if shared).
  • Purchase Information: Records of your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices when you use our apps.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your comments, suggestions, and reviews that you provide to us.
  • Social Media Information: Details shared when you connect or interact with us on social media platforms.
  • Product Information: Any information you share about the products or services we offer.

We collect this data through direct user input, interactions with our systems, and automated technologies, such as cookies and other tracking tools. Additionally, third parties may share personal data with us, though they are bound by their respective privacy agreements.

Cookies

We utilize cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as login sessions.
  • Preference Cookies: They remember your preferences, like language settings.
  • Analytics Cookies: Used to collect aggregated data about website usage to improve performance and user experience.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to manage their privacy choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize your data to ensure its secure removal from our systems.

Security Measures

We employ robust security measures to protect your personal data:

  • Encrypted Communication: We use encryption protocols to safeguard data during transmission.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected information from a minor, please reach out to our privacy team, and we will take appropriate measures.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Have your inaccurate or incomplete personal data corrected.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your privacy rights does not adversely affect your legal standing.

To exercise these rights or for data-related queries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions or concerns about our privacy practices, please contact us:

  • Email: contact@home-care-services-for-seniors-rio-hondo-texas.primarycareaid.com
  • Address: [Provide postal address]